Frequently Asked Questions

How can I secure my account?
Last Updated a year ago

You can enhance the security of your TRT account in several ways:

  • Add 2-factor authentication
  • Add a Withdrawals PIN
  • Add a Trading PIN

How can i do this?
  • All your verification-related settings are under “My Personal Data” → “Security”.
  • PINs are 6-digit codes: you can set them once and they can’t be changed.
    • Withdrawals PIN: necessary to perform withdrawals; if it is not supplied, you won’t be able to withdraw any balance.
    • Trading PIN: necessary to create orders and perform trades; you can set a maximum TTL (time in which it won’t be asked again).
  • If you want to use 2-factor authentication, you can use the Google Authenticator app or similar solutions; be aware that you can’t transfer your 2-factor code from Google Authenticator to other apps. You might want to use Authy, since it can provide sync across multiple devices.

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