Frequently Asked Questions

Can I use Two Factor Authentication (TFA)?
Last Updated 11 months ago

Yes, you can! And we strongly advise you to do it. To enable 2-factor authentication, you can visit your "My Personal Data", where you can activate 2-factor authentication with Google Authenticator, Authy or any other similar app. The process is generally the same, regardless the app that you are using: you have to scan the QR code to add your The Rock account to your Google Authenticator / Authy app, and then insert the code provided from the app to enable 2-factor authentication.

Remember: you should back up your unique code, displayed before enabling 2-factor authentication; through this code, you will be able to gain access to your account even in the case of loss/theft of your 2-factor authentication device.

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