Frequently Asked Questions

g) How can I deposit EUR to my TRT account?
Last Updated 2 years ago

What you need:
  • Your TRT account, successfully verified.
  • A Bank account that belongs to you.
  • Alternatively, you can deposit EUR through OkPay or Ripple.

How can I do it?
  • Visit your TheRock eWallet:
  • Select EUR from the options on the left.
  • Follow the instructions on the screen.

Important: please remember to include the code (RockID) from the “Note” section into the notes attached to your transfer. If you won’t to that, we can’t recognize your transfer automatically and it will likely be delayed.

We will credit your transfer to your account as soon as we can - the sooner the better, also for us! If you want to lower the necessary time, inquire with your bank about cutoff hours and execution time. Remember that you MUST use a Bank Account registered with your name, otherwise we will not accept the transfer.

Check out more FAQs on deposits and withdrawals here.


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