Frequently Asked Question

f) Can I delete my account?
Last Updated 7 months ago

No it is not possible. You can’t delete your account nor prune the order history as required by AML law.

However you can request a block on your account and you can request to remove your email address, exclusively if you can provide us enough information and reasons on why would you need to do so.

Documents provided by the user for anti-money laundering verification are stored as required by AML law.

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