Frequently Asked Questions
d) Verification levels
Last Updated 9 months ago
On TRT there are 3 verification levels:
- Level 1: You can only trade/deposit/withdraw crypto.
- Level 2: You can deposit or withdraw up to 15000 EUR monthly.
- Level 3: You must open a ticket to require level 3 if one or more of these conditions occur:
- you go over limits defined in level 2
- you use a joint bank account (in this case also the other person need to verify)
- you are a PEP
- your account is in the name of a Company
- per our sole discretion we can require additional information or documents despite the status
- Please, if you are sending documents via mail (not suggested), you can utilize only the mail we do have on file.
- without updated and proper documentation FIAT deposits or withdrawals will be delayed until updated properly
- please read our AML policy